Shipping Policy
Shipping Policy
Last updated: 22 Feb 2026
Akeem Group is committed to delivering veterinary and animal care products quickly and safely across the UAE.
Shipping Coverage
We currently ship to all emirates within the United Arab Emirates:
- Abu Dhabi
- Dubai
- Sharjah
- Ajman
- Umm Al Quwain
- Ras Al Khaimah
- Fujairah
Delivery Times
- Standard Delivery: [1-5] business days
- Express Delivery: [1-2] business days (available in major cities)
- Veterinary Clinic Orders: Priority processing available for professional accounts
Shipping Rates
| Zone | Condition | Shipping Rate |
|---|---|---|
| Dubai | Orders under 200 AED | 20 AED (Standard Shipping) |
| Dubai | Orders 200 AED and above | Free Shipping |
| Other Emirates | Minimum order 299 AED required | 25 AED (Standard Shipping) |
⚠️ Please note: For deliveries outside Dubai, a minimum order value of 299 AED is required.
Order Processing
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.
Special Handling
Certain veterinary products may require special handling or temperature-controlled shipping. These requirements will be noted on the product page and may affect delivery times.
International Shipping
We are currently expanding to serve customers across the GCC region. Please contact us at info@akeemgroup.com for international shipping inquiries.
Tracking Your Order
Once shipped, you can track your order using the tracking number provided in your shipping confirmation email.
Delivery Issues
If you experience any issues with your delivery, please contact us immediately at info@akeemgroup.com with your order number.
Contact Us
For shipping questions or concerns, contact us at info@akeemgroup.com