Shipping policy
Shipping Policy
Last updated: 30 May 2026
Akeem Group is committed to delivering veterinary and animal care products quickly and safely across the UAE.
Shipping Coverage
We currently ship to all emirates within the United Arab Emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
Shipping Rates
| Zone | Condition | Rate |
|---|---|---|
| Dubai | Orders under 200 AED | 20 AED (Standard Shipping) |
| Dubai | Orders 200 AED and above | Free Shipping |
| Other Emirates | No Minimum order | 25 AED (Standard Shipping) |
Delivery Times
- Standard Delivery: 1–5 business days
- Express Delivery: 1–2 business days (available in major cities)
Order Processing
Orders are typically processed within 1–2 business days. Orders are not processed on weekends or public holidays. You will receive a confirmation email with tracking information once your order ships.
Special Handling
Certain veterinary products may require special handling or temperature-controlled shipping. These requirements will be noted on the product page and may affect delivery times.
International Shipping
We are currently expanding to serve customers across the GCC region. Please contact us at sales@akeemgroup.com for international shipping inquiries.
Tracking Your Order
Once shipped, you can track your order using the tracking number provided in your shipping confirmation email.
Delivery Issues
If you experience any issues with your delivery, please contact us immediately at sales@akeemgroup.com with your order number.